Jason Stone Design

One of the 3 UX projects I completed for Albertsons/Safeway/Vons* in 2018.
This project centers around enabling digital receipts through the existing in-store payment systems. The idea was to keep check out times as fast as possible (a primary pain point for users) and keep design changes to an absolute minimum for both the customer and the cashier users. In order to address this platform feature, changes were also proposed to account settings and integration into the loyalty program and web/mobile responsive pages that need updates. Concepts are also included for how the system might render the receipts and deliver them via email, and lookup. A small paper form factor "chit " was provided to enable proof of a transaction for in-store lookup and purchase security.

*Albertsons Companies is a top 10 retailer in the USA with 2200+ community retail stores.
They operate stores across 35 states under 19
well-known banners including Albertsons, Safeway, Vons, Jewel-Osco, Shaw’s, ACME, Tom Thumb, Randalls, United Supermarkets, Pavilions, Star Market, Haggen, and Carrs.